Jenny Farrington is a YouTuber (Jenny the Story Lady channel), professional storyteller and children’s book author. This Data Protection Policy explains what information is collected through the thestorylady.co.uk website if you contact Jenny Farrington using the contact form or contact information on the website, or purchase her children’s book ‘Shoes for Shrews’. It explains how Jenny Farrington uses it and what choices you have.
Where “she” or “her” is written in the policy it is referring to Jenny Farrington. When ‘services’ is written in the policy it is referring to any of the services she offers related to her YouTube channel ‘Jenny the Story Lady’, professional storytelling or children’s book author services.
What information is collected and what is done with that information
When you express interest in the services of Jenny Farrington, you become a customer. Content and information submitted by customers via thestorylady.co.uk contact form or by direct email to firstname.lastname@example.org or in person to Jenny Farrington is referred to in this policy as “Customer Data”. When you purchase Jenny Farrington’s services, you then become a client.
Jenny Farrington collects and stores the following information:
Usually an email address, telephone number or mobile number is provided in order to receive information about Jenny Farrington’s services. If purchasing her children’s book ‘Shoes for Shrews’ an address is provided via PayPal.
When a customer uses Jenny Farrington’s services, administrative data such as a mailing address and a billing address, landline number, mobile number, web address are collected and stored.
WEBSITE USAGE DATA
thestorylady.co.uk may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.
How your information is used
She uses your information to provide her services.
Jenny Farrington may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to:
(a) provide and improve her services;
(b) to obtain payment for services provided;
(c) to communicate with her customers and/or clients i.e. if you contact her, then she will use your contact data to respond to you;
(d) to provide marketing emails/availability updates to existing clients;
(e) comply with legal obligations such as a Subject Access Request;
(h) fulfil any other written or electronic agreement expressly made with the Client or Customer.
You can opt out of (d) at any time.
This policy is not intended to place any limits on what she does with data that is aggregated and/or de-identified so it is no longer associated with an identifiable Customer, for example anonymous market research data.
If you have any questions about your information, her use of this information, or your rights when it comes to any of the above, contact Jenny Farrington at email@example.com.
If you wish to opt out of future emails from Jenny Farrington you can do this by writing to her at firstname.lastname@example.org.